Privacy Policy

Effective Date: 1/1/2026

Apple Aire Heating & Cooling (“Company,” “we,” “our,” or “us”) operates the website appleairealabama.com. We respect your privacy and are committed to protecting any personal information you provide while using our website or services.

This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information

You may voluntarily provide:

  • Name

  • Phone number

  • Email address

  • Service address

  • Any details submitted through forms or service requests

Automatically Collected Information

We use tools like Google Analytics to collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring websites

This information helps us understand how visitors use our site and improve performance.

How We Use Your Information

We use your information to:

  • Respond to service inquiries and requests

  • Schedule and manage appointments

  • Communicate about services, updates, or follow-ups

  • Improve website functionality and user experience

  • Analyze traffic and marketing performance

SMS Communications

We use Jobber to communicate with customers via text message (SMS).

By providing your phone number, you consent to receive:

  • Appointment confirmations and reminders

  • Service updates

  • Follow-up communication related to your service

Important:

  • Message and data rates may apply

  • Message frequency may vary

  • You can opt out at any time by replying STOP

  • For help, reply HELP or contact us directly

We do not use SMS for unsolicited marketing without consent.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Enhance user experience

  • Track website usage

  • Improve marketing effectiveness

You can disable cookies through your browser settings, though some features of the site may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Service providers (such as scheduling and communication platforms)

  • Website analytics providers

  • Legal or regulatory authorities when required

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we have about you

  • Request corrections or updates

  • Request deletion of your information (where applicable)

  • Opt out of communications at any time

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Apple Aire Heating & Cooling
Website: appleairealabama.com
Phone: (256) 677-5640
Email: dylan.terry@appleaire.com